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F*A*Q's
If you cannot find an answer in our F*A*Q's (Frequently Asked Questions Page),
please submit a question to 610 Burbank Hair Salon using the form below, providing your contact details as necessary. This
will help us to process your request more efficiently and enable us to respond to you promptly.
Q: I want to color my hair, but Im concerned about maintenance. What should I do?
A:Discuss it during your color consultation. Your Redken Stylist will advise you about using
great products like the Redken Color Extend haircare collection that will keep your haircolor looking salon fabulous between
visits.
Q:I color my hair myself, but I want a big change. Should I go to the salon to have a professional
stylist help me with this dramatic look?
A: Absolutely. Just bring in your
ideas and your inspiration such as photos or magazine pages, and tell your Redken Stylist what kind of haircolor you have
been using. Your Stylist will transform your hair to just the look you want—you will really see the difference with
salon color.
Q: I'm worried that coloring my hair will damage it. Is that true?
A:
Some haircolor products are high in ammonia and/or contain minimal conditioning ingredients which
can result in noticeable damage to your hair. Redken haircolor products are developed to condition your hair as they color
it, leaving your hair looking and feeling better than it did before.
Q: My hair is very long. Will that make it harder to color?
A: No. Your stylist will take your hair's length into account when creating your custom Redken Color formulation. However,
longer hair tends to have drier and more porous ends, and therefore may require a different formulation than do your roots.
Q: I'm just starting to go gray. Is there a way to blend the gray into my natural color?
A:
Yes. Shades EQ Equalizing Conditioning Color Gloss is perfect for blending away gray for natural
looking results.
Q: My hair is very long. Will that make it harder to color?
A: No. Your stylist will take your hair's length into account when creating your custom Redken Color formulation.
However, longer hair tends to have drier and more porous ends, and therefore may require a different formulation than do your
roots.
Q: I've tried to cover my gray hair myself and it didn't work. Will I get better results
in a salon?
A: Yes. You will be benefit from your Redken Stylist's expertise.
He or she will create a custom color formulation for you with Redken products that are designed to blend or cover gray, and
use expert application techniques to give you just the look you want.
Q: I'm happy with my hair's natural color, but I'd like it to be shinier. Is there a
product that will do that?
A: Redken's
Shades EQ will do just that—your stylist can glaze your hair with a clear gloss, which will not affect your color at
all—it will simply make it shinier.
Q: I tend to have allergies. How can I be sure I won't have a reaction
when I get my hair colored?
A: Your Redken
Stylist will give you a "patch test" 48 hours prior to your color service. He or she will clean an area about the size of
a quarter on the inside of your elbow, and then apply a test solution of the color formulation. If no reaction occurs over
the next 48 hours, then you are ready to color.
Q: Can I color my hair and have another chemical service (such as
a permanent wave or relaxing) on the same day?
A: It depends
on the type of color service you get. If a demi-permanent color is applied, generally you can have another chemical process
on the same day. If permanent color or some types of highlights are applied, Redken recommends waiting a week to ten days
for your color after another chemical service.
Q: How much should I expect my color service to cost?
A: Costs vary depending on which color service you have done! Generally a single process color will be less
expensive than highlights or more complicated color services, but confirm with your 610 Stylist when you call to
schedule an appointment.
Q: How do I know how much to tip my stylist?
A:
Tipping customs vary across the country. A good guideline is to tip 15-20% of your total bill. If your stylist had an assistant—say,
someone who shampooed your hair it is courteous to leave that person a tip as well.
Q: If I'm not happy with my hair after it's been colored, what should I do?
A: Your stylist wants you to be happy. Good color results start with a good consultation—come
to the salon prepared, and be clear about your desired look. If you are unhappy with your color for any reason following the
service, discuss it with your stylist as soon as possible to see how the situation can be remedied.
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